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Build A Loyal Customer Base Who Buy Again And Again
Introducing The Loyalty Handbook
Instant Access To 100 growth & loyalty concepts from the top brands distilled into scannable bullets.
Inside The Loyalty Handbook:
1
Build a Tribe, Not Just A Customer Base: How Harley Davidson builds unwavering brand loyalty.
2
Trust Through Transparency: How Everlane won the hearts of many with honest and sometimes even damaging levels of transparency.
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Unconventional Customer Support Methods: How Zappos redefined trust through radical availability.
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The Ritual Effect: How simple rituals & habits turn customers into lifelong advocates for brands like Starbucks.
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PLUS - Real-World Mock Examples: Examples of emails and landing pages implementing these concepts that you can use as references for your own business.
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PLUS - Operationalize With AI: Practical guidance & prompts on leveraging AI to create loyalty-building content for your brand.
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Meet Reef
Reef focuses on helping you keep customers you've fought hard to earn.
Turning casual inquirers into committed buyers, then optimizing for 20+ year relationships.
Got a specific question?
Click on the button below to get more personalized help.
Solutions
1
The Educated Seller
Reverse engineer customer buying decisions.
For founders, marketing leaders, and teams who want proven trust signals.
Your custom report reveals the exact drivers that influence your ideal buyers to
  1. Purchase
  1. Return
  1. Recommend others
Delivered to you in a custom-branded multi-page booklet.
Your colors. Your logo. And your company ethos. Perfect for internal use.
  • Detailed Audience Analysis Including Wants & Lacks
  • Market History, Competitive Gaps & Shifts In The Industry
  • Real Customer Decision Drivers, Trust Signals & Word For Word Sentiments
Want to see how this process works?
See how we find raw insights and turn them into trust signals.
2
The Educated Buyer
Get marketing assets that think like your ideal buyers.
For founders, marketing leaders, and teams who want marketing assets built on real buyer intelligence.
  • Without pride
  • Without prejudice
  • Without assumption
  • Without creative speculation.
By using buying decision drivers as the foundation and customer insights as bricks, we're able to build assets that think just like your ideal buyers.
Assets include:
  • Website copy, sales pages & landing pages
  • Email campaigns & sequences
  • Lead gen assets, sales decks & downloadable resources
— Assets are available as part of our base packages, add-ons, or standalone services.
— The Educated Seller market intelligence report included as a complimentary service with all projects.
Want to see how this process works?
See how we turn trust signals into personalized marketing assets.
Feedback
1
Chris Malpas - Miracle Cushion
"He spent time understanding our business and products before working on our campaigns. We had a really good response from our customers from Reef's email campaigns. Very genuine and honest, which is hard to find nowadays. Thanks Reef."
2
Zen Adoyta - 305 Juicebar
"We trusted Reef in helping us communicate the value of our products to our customers' needs. He is reliable and very responsive. He always follows up on our projects and has built a long term relationship with us. He shows high levels of care and quality and he has done a great job at meeting our needs. We look forward to working with you again Reef!"
3
Sarah Mussa - Azeenah
"We worked together on laying out a strategic plan and so far it has helped my business grow in many ways. He takes the time to understand the overview of my business and the short/long term goals I’m working on reaching. His work is done with a great amount of consistency. look forward to continuing this journey with Reef."
4
Kevin EB - Elevated Business Solutions
"We’re glad to have Reef on board. He’s put real effort into helping us dial in our outreach, especially to niche industries. His work’s been a solid boost to our marketing efforts and engaging businesses we'd like to work with."
5
Chris Barber - LA Barber Upholstery
"Reef is always going the extra mile. One of my favorite people to work with."
Have Specific Questions?

Click the button below to reach us by email, and we’ll get back to you with more personalized help.